Love Letter Heart Charm Pendant

SHIPPING:

At this time, we only ship within the U.S., but we hope to serve our Canadian friends shortly.

SHIPPING RATES:

FREE Shipping within U.S. - NO MINIMUM ORDER REQUIRED

SHIPPING TIMES

In stock items will be shipped out the following business day. 

Most in stock items will be received within 3-4 business days.

Above delivery timeline does not include weekends, holidays, and / or any unforeseeable delays on the courier's end (weather, volume, traffic, etc. that are out of margeauxandcompany or carrier’s control). 

Shipping times are from date of shipment meaning they are leaving our warehouse. 

Special order items are dependant on the complexity of the item and will usually be shipped in one to two weeks. 

Please contact us at info@margeauxandcompany.com with any questions regarding to shipping 

RETURNS

We accept returns for unworn jewellery in original condition and packaging. Returns can be made within 30 days of receipt of item.

In the rare event, there is a manufacturer defect, we will gladly replace the item promptly and with no shipping costs.

Any custom jewellery, engraved or monogramed pieces, special orders and pierced earrings are non-refundable. 

At this time, all rings that are not size 7 are considered special order items, as they are made-to-order.

All SALE items are a final sale and cannot be returned for refund or store credit.

How to start a return:

Please email info@margeauxandcompany.com with your order number and full name used to purchase your item. Step-by-step details will be provided to you about returning your item quickly and efficiently - and a ticket number will be provided to you.

margeaux & co.